Welcome to crestovialights.com, operated by Crestovia LLC (“Crestovia LLC,” “we,” “our,” or “us”).
These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these terms, subject to any rights that cannot be waived under applicable law. If you do not agree, please discontinue use of the website.
1. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website in violation of applicable laws or regulations.
- Attempt to interfere with the website’s security or normal operation.
- Submit false, misleading, or fraudulent order information.
- Use automated methods to disrupt the website or improperly collect information.
- Infringe the intellectual property or other legal rights of others.
We reserve the right to take reasonable measures to protect the website, our customers, and our business from misuse.
2. Product Information
We make reasonable efforts to present accurate product descriptions, images, dimensions, materials, specifications, and prices.
However, product appearance may vary slightly due to display settings, lighting conditions, photography, manufacturing variations, or other factors.
Customers should review the product details and installation requirements before purchasing lighting products.
If a product description contains a material error, we will take appropriate steps to address the issue in accordance with applicable law.
3. Pricing and Availability
Prices are displayed in the currency identified at checkout.
Product availability and prices may change without prior notice, subject to applicable law and any order already accepted by us.
We reserve the right to correct obvious pricing, listing, or technical errors. If an error materially affects an order, we will take reasonable steps to contact the customer and explain the available options before proceeding where required.
A product added to a shopping cart is not guaranteed to remain available until an order has been accepted.
4. Orders and Acceptance
When you submit an order, you are making a purchase request for the selected products.
An order confirmation email acknowledges receipt of the order but does not necessarily constitute final acceptance.
We reserve the right to refuse or cancel an order where permitted by law, including in cases involving suspected fraud, payment authorization failures, inventory errors, material listing mistakes, or shipping restrictions.
If payment has already been collected for an order that is canceled, we will arrange an appropriate refund in accordance with applicable law and our refund procedures.
Customers are responsible for providing accurate contact, billing, and shipping information.
5. Payments
Payment must be completed using an available payment method at checkout.
Payments may be processed by third-party payment service providers. Their terms and privacy policies may also apply to payment processing.
Unless expressly stated otherwise for a specific product, purchases through our store are one-time transactions. We do not establish recurring subscriptions or automatic renewals through a standard product purchase.
We do not intentionally store full payment card numbers or card security codes on our website servers.
6. Shipping and Delivery
Shipping is currently offered within the United States, subject to product and destination availability.
Applicable shipping charges and available delivery information will be displayed during checkout.
Estimated processing and delivery times are provided for guidance and are not guaranteed unless expressly stated otherwise.
For additional details, please review our Shipping Policy.
Nothing in these terms excludes rights or remedies available under applicable consumer protection laws.
7. Returns and Refunds
Return requests are handled in accordance with our Returns & Refunds Policy.
Customers should contact [email protected] before sending an item back.
Eligible refunds are generally issued to the original payment method after the returned item has been received and the return has been approved.
The specific return conditions, shipping responsibilities, and refund procedures described in our Returns & Refunds Policy form part of these terms.
Where applicable law provides additional rights, those rights will prevail.
8. Lighting Product Safety and Installation
Customers should review product specifications, compatibility information, voltage requirements, installation instructions, and safety warnings supplied with a product before use.
Electrical products should be installed and used according to the manufacturer’s instructions and applicable electrical codes.
Where professional installation is required or appropriate, customers should consult a qualified professional.
We are not responsible for damage caused by improper installation, misuse, unauthorized modification, or use contrary to applicable instructions, except to the extent liability cannot legally be excluded.
9. Intellectual Property
Unless otherwise indicated, the content on this website, including text, graphics, logos, layout, and original materials, is owned by or licensed to Crestovia LLC and is protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without appropriate authorization, except as permitted by law.
Third-party trademarks and product names remain the property of their respective owners.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, and external websites.
We are not responsible for the independent content, policies, or operations of third-party websites, except where applicable law provides otherwise.
Your use of third-party services may be subject to additional terms imposed by those providers.
11. Disclaimer
To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis.
We do not guarantee uninterrupted access, error-free operation, or that every website feature will always be available.
Nothing in this section excludes warranties or statutory rights that cannot legally be excluded or limited.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Crestovia LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through it where such exclusions are legally permitted.
Nothing in these terms excludes or limits liability for fraud, intentional misconduct, personal injury caused by negligence where liability cannot be excluded, defective products where liability cannot legally be limited, or any other liability that applicable law does not permit us to exclude.
Where liability may legally be limited, the limitation will apply only to the extent permitted by law.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses and reasonable costs arising directly from your unlawful misuse of the website, infringement of third-party rights, or material violation of these terms.
This section does not apply to the extent a claim results from our own unlawful conduct or where such an obligation would be prohibited by law.
14. Governing Law
These terms will be interpreted under the laws applicable to Crestovia LLC and the transaction, without excluding mandatory consumer protection laws that apply to the customer.
Nothing in this section deprives a consumer of mandatory legal protections available in the consumer’s jurisdiction.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time.
Changes will be posted on this page with an updated revision date. Changes will apply as permitted by applicable law and will not retroactively remove rights that cannot legally be taken away.
16. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
17. Contact Information
For questions about these Terms & Conditions, contact:
Crestovia LLC
2360 Beaver Lake Dr
Kodiak, AK 99615
United States
Email: [email protected]
Phone: +1 7743937237
Website: crestovialights.com